How to Fix “Home Is Currently Unavailable” on FireStick, FireTV, and Fire TV Cube?
“Home is currently unavailable error” is normally due to internet connections. There are many ways to solve the issue, depending on what is causing the internet problem. The most common solution employed, however, is unplugging your router and Firestick for a short time before plugging them back.
Amazon Fire TV Stick is among the best in the streaming device market. It’s an affordable way to stream all your favorite shows on high resolution, not to mention the access to unlimited content both from Amazon and other streaming services. As great as Amazon Fire TV Stick is, however, it is prone to experiencing errors as much as any other device.
Imagine it a movie night, and you’re engrossed in your favorite movie and suddenly FireStick reboots and displays the message, “Home is currently unavailable” on the screen. That would put a damper on your night. The error is a common one, experienced by most Firestick users. It occurs normally when streaming. It means that your device is not connected to the internet, or maybe having issues connecting to the internet.
Table of Contents
What Causes “Home Is Currently Unavailable”?
The error is normally due to problems with the internet. There could be various reasons why you could be experiencing internet issues and hence the “Home is currently unavailable” error. Some of these reasons are:
- Amazon servers could be down. This could mean that you cannot connect to them hence the error. It may not be the problem in most cases, but it is worth considering.
- Congestion of content on the Firestick. This could slow down the device and the internet as well, resulting in the error being displayed on your screen.
- Sometimes while running the Firestick, the Wi-Fi chip may overheat leading to an interference with the internet connection.
Whichever reason it is, there are simple and easy steps to solving this error so you can resume and enjoy your movie night.
Three Simple Solutions to Fixing “Home Is Currently Unavailable” Error.
Before delving into the troubleshoot solutions, it would help to be sure that the error is not due to a problem on Amazon’s end. You can do this by opening DownDetector on your browser and searching for Amazon Firestick. If there is a problem, it will be highlighted, in which case Amazon is probably working on the problem, so you should wait patiently for the resolution. If, however, there was no problem highlighted, the problem is on your end and it most likely has to do with the internet. The following is a summary of solutions and steps you can take to resolve this error:
Solution |
Steps |
Soft reset/Restart FireStick |
· At the same time, press and hold the Center and Play button
· Hold for about 5 seconds or until FireStick restarts · Check if the problem is resolved |
Unplug and reset the connection
· Allows reconfiguring the internet · Gives Wi-Fi chip time to cool down. |
· Unplug your router
· Wait 30 seconds · Plug it back · Unplug your Firestick · Wait 30 seconds · Plug back in · Check if the error is resolved |
Deregister your account
· Helps remove congested content from your account. |
· Open Settings from Main Menu
· Click on My Account · Select Amazon Account · Click on Deregister · Now register again · Check if the error is resolved |
Other troubleshoot solutions you could try are changing the network channel or HDMI port. This helps get rid of any interference that may have been present in the channel or port. You can change your network channel by logging in to your router, under Wireless Settings click Advanced Settings>Channels>ChangeWi-Fi channel.
Conclusion.
The Fire TV Stick and Fire TV Cube may differ in size and resolution, but they offer the same programs and often experience the same errors. “Home is currently unavailable” is one of those common errors. Any of the solutions above can apply to Fire TV Stick and Fire TV Cube. You can use one or all solutions.
If after following all the steps, the error has not been resolved, you might want to consider contacting Customer support. Alternatively, you could check community forums on Amazon or Reddit or Quora, and the like. Users normally share solutions they have tried, maybe one of the solutions might work for you. Or you may find a user who can assist with your problem.
Frequently Asked Questions (FAQs)
1. Can I fix the “Home is currently not available” error without a remote control?
Yes, it is possible. You could use the remote feature on the Amazon Firestick mobile application instead. The app is available for download from any Apple, Android, or Kindle device.
2. Can I use Firestick without an internet connection?
You can set up the Firestick without internet. However, most channels on it require an internet connection. For this reason, you would not be able to do much offline
