Does the phone warranty cover a cracked screen?

Do you keep on dropping your phone? This can lead to a cracked screen. Though phones are made using high-quality materials, they are not immune to damage.

Phone screens are made of glass, and they can easily break. When this happens, they tend to form a spider web pattern that can hurt your fingers. In most cases, the phone warranty does not cover a cracked screen. Most phone warranties only cover manufacturing defects. If you want coverage for accidental damage such as a cracked screen, you should consider paying for phone insurance every month.

Learn more about the phone warranty

Accidental falling or sitting on a phone can make the screen crack. When this happens to your phone, the warranty that it comes with may not help you minimize the costs of repairing it. This is because the phone warranty mostly covers poor workmanship or a defective design. The manufacturer can compensate you if, for instance, you bought a phone with a faulty feature.

The phone warranty only covers manufacturing defects, and it comes free of charge once you purchase the phone. When the screen of your phone cracks, this is considered accidental damage. It is not covered under the phone warranty.

The only time that the manufacturer can agree to compensate you is if the damage is their fault. Suppose you have just ordered a new smartphone online from Samsung and an accident occurs during transportation.  If you open the package in front of the person that delivered it and realize that the screen is cracked, Samsung should replace the broken smartphone with a new one.

You should contact the company immediately to report the problem. In this case, the company can ask you for a few details before replacing the phone, such as proof of purchase as well as your warranty card. Now that this rarely happens, you can get coverage for a cracked screen by considering phone insurance.

What is mobile phone insurance?

When you buy a new phone, one of the options that you will probably come across is phone insurance. Though signing up for this may cost you some cash, it can save you from incurring high repair costs in case something such as accidental damage occurs to your phone. This can minimize the financial burden that is often caused by repairing the phone screen. The cost of phone insurance differs based on the device you are buying.

You have to pay for phone insurance every month for a certain duration for you to get coverage against accidental damage. If, for instance, your phone screen cracks within the coverage period, you can get screen replacement. Most phone insurance providers only give you one chance to repair the broken screen at no cost during the precise warranty period.

When you sign up for phone insurance, the provider can prioritize repairing your device, especially when a lot of customers are waiting in line for repairs. You will not have to wait for so long for your phone to be repaired. If, for instance, you buy phone insurance through Samsung, you can expect the company to use genuine parts in repairing the screen of your phone. You can also enjoy excellent after-sales service. Check out the cost of mobile phone insurance.

Phone model	Monthly cost	Annual cost
iPhone 11	$8.20	$86
Samsung S10	$8.47	$88
Samsung Galaxy S20	$9.40	$100
iPhone X	$8.19	$84

 

What to do when the phone’s screen cracks

If you did not initially consider phone insurance and the screen of your phone cracks, you have different options. Start by backing up your files. Doing this is important since the screen can become unresponsive at any time. If this happens, it can make it impossible for you to use the phone. The process of backing up your files should only take you a few minutes. You only need to connect the phone to a laptop through a USB cable and copy all the files in your phone on the laptop.

Once you back up data, you should then contact the manufacturer. They can help you fix the broken screen at a certain rate. You should expect the rate to be a bit high when you have not been paying for mobile insurance. For instance, fixing the phone screen of Samsung Galaxy without insurance can cost up to $270. You may also have to spend a few days without the phone.

Though repairing the phone’s screen through the manufacturer can be expensive, you should be assured that the phone will be restored fully to its original condition. Some smartphone users also choose to repair the screen through third-party repair shops. This option can save you some cash, especially if you own an older Android smartphone.

Apart from saving you some cash, repairing the screen through a third-party shop can help you enjoy fast services. Most of the repair shops handle such repairs within a few hours. If you don’t plan on repairing the broken screen immediately, you can overlook the cracks as long as they are not making your fingers bleed. Getting a shockproof case is a good alternative since it can prevent further damage to the phone. You can also protect your fingers from harm when using a cracked phone screen by buying a glass screen protector.

Conclusion

Most smartphones come with fragile screens which break easily. The phone warranty may not help you reduce the costs of repairing such a screen since it does not cover accidental damage. Paying for mobile insurance can, however, help.

FAQs

Should I buy a new phone or simply repair the cracked one?

If you have some extra cash to spare and the damage to your phone is severe, you can buy a new one. If you have been paying for mobile insurance, repairing the cracked phone is an ideal option.

 

How can I protect data on my mobile phone?

You can either back it up on a computer or consider backing it to the web.