Connected To Hotel Wi-Fi but No Login Page – How to fix

One of the most common internet issues with public networks in hotels is failure to connect to internet after joining the network. The following is a guide on how to troubleshoot this problem and how to fix it on your computer.

Hotel Wi-Fi is referred to as a public network since the public has access to it. While some hotel networks are fully public without need for authorization, most are password protected and have a login page where the user inputs a username and password.When the login page refuses to show, the user cannot connect to the network or the internet.

So, what’s the best way to fix a no login page error?The most effective way to deal with this problem is by using a different browser that allows pop-ups.By doing this, the pop up login page is allowed to display for the user to login.

How to troubleshoot and fix no login page error

There are specific steps to follow when troubleshooting a login page error. They include:

Step 1: restart the pc

The first thingto do when there’s no login pageshould be to restart your PC. Disconnect from the network and turn off Wi-Fi first. Shut down the PC and turn It back on. Turn on Wi-Fi and connect to the network again. Check to see if the login page can now load. If not, go to the next step

Step 2: use a different browser

Sometimes, the browser you are using may not be compatible with the public network. For instance, the browser may block pop ups (such as the login page).Close the current browser and try logging in with another such. Additionally, change the default browser to the one you are about to use. This may fix the problem. Otherwise, try the next fix.

Step 3: Disable pop up blockers

Most public networks such as hotel Wi-Fi use pop ups for their login pages. In addition, most browsers are set to block pop ups by default and this may be the problem. The most popular browsers today are: Chrome, Mozilla and Edge for Windows. Find the Settings panel in each of these browsers and search for ‘pop up blocker’. Uncheck the pop up blocker box and close the browser Relaunch it and try to login to the hotel network again. If the problem persists, go to step 4.

Step 4: reset the router

If there’s a router in the room, simply reset it as there may be an IP conflict between it and your computer. Resetting the router also helps identify problems within the router and to do this, observe the lights on the router.

Step 5: Access the router’s default page

To open the router’s default page, first connect to the network.Open the browser and enter either of the following into the search bar.

• 1.1
• http://localhost
• Ca
• It
• 0.1

Press enter and this should force the Wi-Fi login page to appear. If this does not work, you will need to obtain manually the IP address of the router. To do this, open CMD and type in ‘ipconfig’ (do not include the quotation marks). Press Enter. The IP address will be shown as the IPv4 under Wireless LAN adapter. Copy the address and paste it to your browser search bar and press enter. If the problem still persists, go to the next step

Step 6: turn off the third party DNS server

The DNS (Domain Name System) server sometimes prevents connections to public networks. If this is your problem, then turning it off will solve the issue. To turn it off, consider the following guide

• Press the Windows key and I at the same time to open Settings
• Click on Network and Internet
• Click on the Open and Sharing Center
• Find the name of the public network and click on it
• Open Properties in the tab that opens
• Select Internet Protocol Version 4(TCP/IPv4) and open Properties
• Enable ‘Obtain server address automatically’ and ‘Obtain DNS server address automatically’

Go back to your browser and check whether the login page appears. If it doesn’t, go to the next fix

Step 7: use incognito mode

Incognito mode is used to ‘forget’ your browsing data such as coolies, DNS cache, auto fills and more. Sometimes, the login page fails to load since the browser is trying to use cache info. Open your browser and open an incognito tab. This is available for all browsers.

If the login page still doesn’t load, go to the following step

Step 8: flush the DNS cache

As we’ve mentioned in the previous step, stored cache memory may affect the public network. The DNS cache acts as a temporary storage where your computer records all the websites you visit to shorten the load time when loading these sites again. To delete DNS cache record, follow these steps:

• Open CMD and type: ipconfig /flushdns, then press Enter
• Wait as the records delete
• Close CMD and launch your browser

The login page should now appear. But if it still doesn’t work, go to the step 9

Step 9: disable the firewall

The firewall blocks malicious programs and communication. Since the hotel Wi-Fi is a public network, the firewall may read this as a threat and disable connection. Although turning off firewall is not recommended, disableit through the following steps

• Open CMD and type: control firewall.cpl and press Enter. This opens the Firewall page in the control panel
• Here, you’ll see ‘Turn Windows Defender on or off’. Click on this option
• Turn off the Defender Firewall in the new page that opens
• Restart your PC and the problem should be removed.

Conclusion

If you have tried all these steps to no success, consider reporting it to the hotel management. The issue may be on their end and simply resetting their router will solve the problem. All in all, public networks should be avoided as they are unsafe for your PC.

FAQs

1. Should I turn off third party DNS servers?

Yes. This significantly helps in resolving the no login page error.

2. What are the best security settings for public networks?

The best way to protect your computer on a public network is by having an antivirus and firewallsoftware.