(Solved) Amazon Firestick keeps losing the internet connection- How to fix
Without doubt, the Amazon Firestick is one of the best streaming devices that you can get for yourself and your family. However, just like any other streaming device, the Firestick is not prone to losing internet connection which can be really frustrating at times.
Entertainment has really improved over the years. Initially, we could only subscribe to TV service providers and really relied on them to provide us with entertainment through their channels. However, things have really changed nowadays. This is because we now have easy access to all our favorite movies and series thanks to streaming devices such as the Amazon Firestick. All you have to do is pay the monthly subscription fee for the channels and enjoy the wide variety of movies and series that Amazon has to offer. In addition to this, the Amazon Firestick is also small which enables you to maintain a neat- looking living room throughout.
It is normal for your Amazon Firestick to lose internet connection in your home from time to time because of various reasons. These reasons include weak Wi-Fi connection at your home or an outdated streaming device. However, this shouldn’t cause you any panic because you can easily fix this. First of all, you should remove your Firestick from your TV and switch off your TV. Then restart the router and the Firestick and see if it will be able to connect to the internet. If this doesn’t work, you should change your IP settings, update your Firestick, factory reset you Firestick or adjust your LAN protocol.
Well, at first these fixes may sound technical, but they are easy to do even if its your first time doing it. In addition to this, we will also show you how to perform these simple tasks without any hassle. Once you do these tasks correctly, your Amazon Firestick will be able to connect to your Wi-Fi connection once again.
Table of Contents
How to fix your Amazon Firestick when it keeps on losing internet connection
Reduce the distance between your router and the Amazon Firestick
Your Amazon Firestick may be losing internet connection basically because it is too far from your router. This will make the streaming device receive weak network signals hence this problem. Therefore, you should bring your Amazon Firestick closer to the router in you living room and see whether it will connect back to your Wi-Fi network.
In addition to this, you can also use a Wi- Fi extender or a booster to extend the distance which your Firestick is able to receive signals.For sure, your Firestick will work properly once again when it receives strong Wi-Fi signal strength which will allow you to enjoy seamless streaming.
Update the Firestick
Are you using the old version of the Amazon Firestick? Well, this may also be a reason as to why your streaming device keeps on losing internet connection. This is because the Firestick usually works best when it is using the latest software updates therefore you should ensure that you update it as soon as it gets an update.
To update this streaming device, you are supposed to go the settings of your Firestick’s window and click on “my fire tv” on the menu. After you have done this, you will automatically be directed to the next page where you should click on “About” and tap on “system update”. If there is an update, download the update and then re- launch your firestick so that it connects to your internet as usual once again.
Factory reset your Amazon Firestick device
Just like any other streaming device in the market, the Amazon Firestick works better when it is on its default settings. To be fair, it still works perfectly when you use it on your personalized settings however, it increases the chances of it losing internet connection. All you have to do is go to the settings of your Amazon window and click on “My Fire TV”.
After you have reached this point, scroll down on the next page and then click “Reset to Factory Defaults”. Once you have done this, tap on the “Restart button” to factory reset your Amazon Firestick. This should allow your Amazon Firestick to connect back to the internet and allow you to stream your series and movies.
The table below consists of a summary of the causes of your Amazon Firestick losing internet connection and how to fix them.
Cause |
How to fix |
Weak signal strength between the Amazon Firestick and your router |
You should bring the Firestick closer to your router or use a Wi- Fi extender. |
Outdated software on your Amazon Firestick |
You should update the software of your Firestick device on the settings menu. |
Faulty ethernet cable |
You should replace the ethernet cable with a new one. |
Conclusion
The Amazon firestick is one of the best- selling streaming devices because it allows you to access a wide variety of TV shows, movies and even series. However, there are times it may lose connection and fail to connect to your home Wi-Fi which will hinder it from showing videos. For sure, this is normally frustrating however, the good news is that you can easily fix this by following the steps that we have showed you. So, there is nothing to worry about when your Firestick fails to connect to your Wi-Fi at home.
FAQs
Can I be able to use the Amazon Firestick without an Amazon account?
No, you can’t be able to use the Amazon Firestick without an Amazon account. Therefore, you should ensure that you create an Amazon account to use this streaming device. However, it’s important to note that that you don’t really need an Amazon Prime account to use the Amazon Firestick.
Am I supposed to pay any monthly subscription fee to use the Amazon Firestick?
No, you aren’t required to pay any monthly subscription fee to use this streaming device. However, you are supposed to pay the monthly subscription fee for the channels that you’d like to watch via the Amazon Firestick.
