You may be switching across different rooms in your house when listening to music or when you are on a call, then you notice that your network starts buffering and all of a sudden you have to go back to the previous room that you were in so that you can complete your call and just listen to that one song. To solve this, you purchase the Linksys Velop AC dual-band Mesh Wi-Fi system which works efficiently for you and network coverage is now accessible in all parts of your home.

However, with time you realize that there are times where a connectivity problem that shows your devices are connected but you are unable to access the internet and you are unsure of whether to try and fix it or to just patiently wait until your connection is back. Considering the fact that you can fix this by; checking for an internet connection, rebooting it, verifying the IP address of your devices and hard resetting it, then you should preferably troubleshoot your Wi-Fi mesh system.

What exactly could be the problem when your Linksys Velop is connected but there is no internet?

The Linksys Velop Wi-Fi mesh system generally relies on routers which are sharing the same channel. An overwhelming connection log would therefore tamper with internet connection. This is because may devices cause an overload in the channel and it becomes unable to communicate.

Aside from this, other factors such as intermittent power outages, smart switch deployment and cabling issues such as loose connection cables, wrong connection cables or damaged connection cables can cause connectivity issues to the Linksys Velop Wi-Fi Mesh system.

What are some of the features of the Linksys Velop?

So, how can you fix your Linksys Velop when it is connected but you cannot access the internet?

The following steps should be able to help you reconnect your Linksys Velop mesh system;

Powercycle your entire home network

Powercycling simply needs you to restart your modem and your Linksys Velop mesh router. You should power off both devices and then power them back on. Also, you can unplug them from the power outlets and then plug them back on.

Once you are done doing this, you should try connecting your devices to the mesh system and check on whether your internet connection is more stable than it was before. If it is not, then you should try out a different troubleshooting option.

Cross check your Linksys Velop for an internet connection

To understand your network connection, you need to study the behavior of the lights of your Linksys Velop. When the light is blue on your Linksys Velop, it signals that it is connected to the internet. When it is red and blinking it shows that it is out of range and when it is just red, it shows that it is not connected to the internet. A yellow or orange light shows the presence of a weak connection signal.

After this, you can unplug and restart your device. In the event that this doesn’t work, you can check you Internet Service Provider (ISP) Status using the Velop administration. This should tell you whether the problem is coming from your side or from your ISP. If the problem is from your internet service provider, you should contact them to reboot your Linksys Velop or wait for a connection but if it is on your end, then you should try out a different troubleshooting option.

Manage your IP address pool

To check on your internet connection problem, you need to verify the IP addresses of your connected devices to the nodes and ensure that they are valid. Your successfully connected devices are supposed to be in the same range as your Velop’s DHCP server.

To isolate your devices when the IP addresses differ, you need to keep the parent node on and then switch off both child nodes. Once this is done, you can reconnect your devices to confirm whether there are any changes in your internet connection.

Manage your connection log

Connecting multiple devices to your Linksys Velop Wi-Fi mesh system could cause an overload that tampers with the network connection to your devices and may cause it to crash.You can manage your connection log by maintaining the recommended quantity for connected devices to the mesh system as advised by Linksys.

Restore your Linksys Velop to factory settings

There are times where you would try out all the troubleshooting options with absolutely no luck. Your last resort should be resetting your Linksys Velop. As you do this, you should acknowledge that factory setting your Linksys Velop will erase our security setup, Wi-Fi name and password.

Also, something important to consider, is that you need to reset both your primary and secondary nodes. This helps you avoid further connection difficulties. After factory setting your device, you need to reconfigure it. When the lights turn purple on your Linksys Velop, after this, it indicates that it is ready for set up.

Conclusion

After trying out all these troubleshooting steps, your Linksys Velop should be able to connect to the internet successfully. If this does not happen, then the problem may be related to your device. Your Linksys Velop may either be faulty or overused and may need replacement. Taking it to the Linksys service center for further diagnostics would help you decide what to do next.

FAQs

Do I need to always leave the parent node on my Linksys Velop hardwired to my modem?

Yes. The parent node of your Linksys Velop should always stay connected via an Ethernet cable to your modem of existing network so that you can freely access the internet.

How can I reset the node on my Linksys Velop to factory defaults?

To reset the node on your Linksys Velop, you should press and hold the reset button at the bottom of the product for 6 to 10 seconds.  The light on top of the node will turn red and fade in three pulses. You should not release the button until the light goes off and then it turns bright red.

The post [SOLVED] Linksys Velop connected but no Internet- How to fix appeared first on Techprojournal.